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Privacy Policy

These Privacy Policy govern your access to and use of this website (the “Site”), operated by J. J. Silva & Irmão, Lda. (“we”, “us”, “our”). By accessing or using the Site, you agree to be bound by these Privacy Policy. If you do not agree, you must not use the Site.

1. Who we are

This Privacy Policy explains how J. J. Silva & Irmão, Lda., with registered office at

Rua Silva Carvalho, 232 B, 1250‑259 Lisbon, Portugal, and VAT number PT500145288 (“we”, “us”, “our”), collects and processes personal data in connection with this website and our services. For the purposes of the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable national law, we are the data controller.

2. What personal data we collect

We may collect and process the following categories of personal data:

 

  • Identification and contact details (e.g. name, email address, phone number, postal address).

  • Account details (e.g. username, password, login credentials).

  • Order and transaction data (e.g. products purchased, billing and delivery information, payment method – note: we do not store full card details, which are processed by secure payment providers).

  • Technical data (e.g. IP address, browser type, device identifiers, access times, pages viewed, referring URLs).

  • Marketing and communication preferences (e.g. newsletter opt‑in/opt‑out, consent records).

  • Any other information you choose to provide to us when you contact us, fill in forms or interact with our customer support.

3. How we collect your data

  • Directly from you, when you create an account, place an order, subscribe to our newsletter, fill in a form or contact us.

  • Automatically, through cookies and similar technologies when you browse the Site (see our Cookie Policy).

  • From third parties, such as payment providers, logistics partners or marketing platforms, to the extent necessary for us to provide our services.

4. Purposes and legal bases for processing

We process your personal data for the following purposes and on the following legal bases:

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  • To manage your registration and account on the Site, including authentication and security (performance of a contract or steps prior to entering into a contract).

  • To process your orders, payments, deliveries and returns (performance of a contract).

  • To provide customer service and respond to your queries (performance of a contract; legitimate interests in ensuring customer satisfaction).

  • To comply with legal obligations, such as tax and accounting requirements (compliance with legal obligations).

  • To send you marketing communications about our products and services, if you have given your consent or where permitted by law (consent; legitimate interests in promoting our business).

  • To analyse and improve the Site, our products and services, including through the use of analytics cookies (legitimate interests in improving our services, subject to your consent where required).

5. How long we keep your data

We retain your personal data only for as long as necessary for the purposes for which it was collected, including to comply with legal, accounting or reporting obligations, and to respond to claims or inquiries. Retention periods may vary depending on the type of data and the applicable legal requirements.

6. Who we share your data with

We may share your personal data with:

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  • Service providers who process data on our behalf and according to our instructions (e.g. IT, hosting, payment processing, logistics, marketing and analytics providers).

  • Public authorities and regulators, when required by law or to protect our rights and interests.

  • Professional advisers, such as lawyers and auditors, under confidentiality obligations.

  • We do not sell your personal data. Any sharing with third parties takes place under appropriate contractual and security safeguards.

7. International data transfers

If we transfer personal data outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission, in accordance with applicable data protection law.

8. Your rights as a data subject

Under applicable data protection law, you have the right to:

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  • Request access to your personal data and obtain a copy of it.

  • Request rectification of inaccurate or incomplete data.

  • Request erasure of your data (“right to be forgotten”) in certain circumstances.

  • Request restriction of processing in certain circumstances.

  • Object to processing based on our legitimate interests.

  • Withdraw your consent at any time, when processing is based on consent, without affecting the lawfulness of processing before withdrawal.

  • Request data portability, where applicable.

  • To exercise your rights, please contact us at info@district1250.com. You also have the right to lodge a complaint with the CNPD (www.cnpd.pt).

9. Cookies and similar technologies

We use cookies and similar technologies on the Site. For more information about the types of cookies we use, the purposes of their use, and how you can manage your preferences, please see our Cookie Policy.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example to reflect changes in our practices or legal requirements. The updated version will be published on this page with a new “last updated” date.

11. Contact

If you have any questions about this Privacy Policy or our data protection practices, please contact us at info@district1250.com.

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